- Provide expert technical support for PV string inverters.
- Deliver comprehensive training to customers, installers, and EPCs on technical needs.
- Coordinate with the R&D department to resolve general issues and strategize troubleshooting solutions.
- Travel to customer sites to assist with problem resolution and data collection.
- Generate detailed reports for product failure analysis and risk assessment.
Technical Support Engineer - Germany
Germany - Munich
Full-time
Permanent employee
Your mission
Servus und hallo bei uns hier in Sungrow! We’re thrilled to introduce a key role that connects our cutting-edge technology with practical, on-site solutions for our German market. Curious what this is all about? Let’s dive right in:
Your profile
Alright, alright, that was intriguing, wasn't it? Now, in order to fit in this role and be happy for a long time, your ideal background should look a lot like this:
- Possess a degree in Electrical or Electronic Engineering, or an Industrial degree with profound knowledge in either field.
- Hold relevant certifications applicable to EU countries.
- Demonstrate fluency in English (C1) and German (C1).
- Be willing to travel up to 50% of your time to provide support across Europe.
- Have extensive knowledge of the PV industry and experience with related products.
Why us?
Join our dynamic team dedicated to advancing clean energy solutions in Germany. We foster an international environment where your expertise directly contributes to our mission of "clean power for all". Our commitment to innovation and customer satisfaction drives us forward, offering a workplace that values initiative and problem-solving. We offer an adequate salary above average and an attractive bonus package.
Über uns
We are a green tech company unlike any other green tech company. We are a team of lateral thinkers, young professionals, and creative minds. We are fighting every day to make our mission happen – Clean Power For All!
Sungrow is the global leading inverter solution supplier for renewables. We are proud to look back to a success story that already began in 1997, but we never stopped striving for more. We want to give fresh impulses, inspire, and contribute to a sustainable development of our planet, that’s why we constantly improve our portfolio.
From floating solar plants to large-scale utility projects and to small residential products we always offer the best and most suitable solution. At Sungrow we hold more than 1500 patents – no wonder as we employ the biggest research and development team of the whole industry. 40 % of all Sungrow workforce is continuously investigating on how to further improve the existing portfolio.
With nearly 250 GW of clean power presently installed worldwide,
Welcome at SungrowSungrow is the global leading inverter solution supplier for renewables. We are proud to look back to a success story that already began in 1997, but we never stopped striving for more. We want to give fresh impulses, inspire, and contribute to a sustainable development of our planet, that’s why we constantly improve our portfolio.
From floating solar plants to large-scale utility projects and to small residential products we always offer the best and most suitable solution. At Sungrow we hold more than 1500 patents – no wonder as we employ the biggest research and development team of the whole industry. 40 % of all Sungrow workforce is continuously investigating on how to further improve the existing portfolio.