IT Support Engineer - Poland

Poland - Wrocław

Full-time

Permanent employee

Your mission

Hello there and a warm welcome to Sungrow! We’re thrilled to introduce a key role that connects our cutting-edge technology with the stable operation of our production and office systems, the IT Support Engineer.

Curious what this is all about? Let’s dive right in:

Deploy, maintain, and respond to incidents for factory information systems and IT infrastructure.
Provide crucial IT support during critical production periods, including on-site troubleshooting.
Install, configure, maintain, and troubleshoot Windows, macOS, and Linux operating systems.
Support employee end-user devices (computers, phones, mobile devices) and office equipment.
Assist in maintaining the factory network environment, including switches, routers, and wireless networks.
Provide support for meeting room IT equipment and AV systems.
Support factory smart systems, including CCTV, access control, and time & attendance systems.
Collaborate with HQ or regional IT teams to promote standardization and security.

Your profile

All right, all right, that was intriguing, wasn't it? Now, in order to fit in this role, and be happy for a long time, your ideal background should look a lot like this:

Bachelor’s degree or above in Computer Science, IT, or a related field.
At least 3 years of experience in IT support or infrastructure operations, preferably in manufacturing.
Familiarity with Windows Active Directory domain management and basic Linux administration.
Ability to independently analyze and resolve end-user and network issues.
Solid understanding of basic networking concepts (TCP/IP, VPN, LAN/WAN).
Strong service mindset, adaptable to a factory environment, and skilled in prioritizing issues.
English reading and writing skills (C1); spoken English is a plus.
Knowledge of Polish or other European languages is a plus.

Why us?

Join a dynamic workplace in the solar sector where you'll be instrumental in ensuring the smooth operation of our factory's IT systems, contributing directly to our mission of providing clean power for all. You'll work within an international team, gaining opportunities for technical knowledge enhancement and contributing to a rapidly growing industry. We offer an adequate salary and an attractive bonus package.

Über uns

We are a green tech company unlike any other green tech company. We are a team of lateral thinkers, young professionals, and creative minds. We are fighting every day to make our mission happen – Clean Power For All!

With nearly 250 GW of clean power presently installed worldwide,

Welcome at Sungrow

Sungrow is the global leading inverter solution supplier for renewables. We are proud to look back to a success story that already began in 1997, but we never stopped striving for more. We want to give fresh impulses, inspire, and contribute to a sustainable development of our planet, that’s why we constantly improve our portfolio.
From floating solar plants to large-scale utility projects and to small residential products we always offer the best and most suitable solution. At Sungrow we hold more than 1500 patents – no wonder as we employ the biggest research and development team of the whole industry. 40 % of all Sungrow workforce is continuously investigating on how to further improve the existing portfolio.