Distribution Service Engineer – Romania

Romania - Bucharest, Romania - Ploiesti

Full-time

Permanent employee

Your mission

Salut și bun venit la Sungrow!
We have an exciting opportunity for you to join our team as Distribution Service Engineer for Romania. Curious about what this role involves? Let’s dive in:

Manage hotline and ticket system for distributors, installers, and end users in Romania.
Provide training sessions for distributors and installers in the region.
Support onsite troubleshooting together with the Partner Success Manager.
Assist in pre-sales customer visits alongside the Account Manager.
Create and maintain FAQs, online courses, and documentation for the region.
Prepare regular performance reports (weekly, monthly, quarterly, annual) for the department center.

Your profile

Sounds interesting, right? To make sure you feel confident and happy in this role, it would be great if you bring:

Bachelor’s degree or higher in Electrical Engineering or equivalent.
Minimum 3 years of experience in after-sales or technical support in PV/ESS/O&M; inverter experience is a plus.
Strong motivation and passion for success in the clean-tech industry.
Language skills: English and Romanian at C1 level; Chinese is an asset.
Proficiency in Microsoft Office and ability to learn quickly.
Independent, focused, and comfortable in a dynamic, fast-paced environment.
Willingness to travel 5–10% between local market and EU department center.

Why us?

Join a team that drives the green energy revolution! Our Distribution Service department is at the heart of customer success, ensuring smooth operations and technical excellence for our partners. You’ll work in a collaborative environment with plenty of opportunities to grow your expertise in solar and energy storage solutions.

Über uns

We are a green tech company unlike any other green tech company. We are a team of lateral thinkers, young professionals, and creative minds. We are fighting every day to make our mission happen – Clean Power For All!

With nearly 250 GW of clean power presently installed worldwide,

Welcome at Sungrow

Sungrow is the global leading inverter solution supplier for renewables. We are proud to look back to a success story that already began in 1997, but we never stopped striving for more. We want to give fresh impulses, inspire, and contribute to a sustainable development of our planet, that’s why we constantly improve our portfolio.
From floating solar plants to large-scale utility projects and to small residential products we always offer the best and most suitable solution. At Sungrow we hold more than 1500 patents – no wonder as we employ the biggest research and development team of the whole industry. 40 % of all Sungrow workforce is continuously investigating on how to further improve the existing portfolio.